Privacy Policy
Fertility Partnership is dedicated to protecting your data privacy and safety. We want to be completely transparent about how we use it — this policy explains what data we collect about you, why and how we use it, as well as how we share and manage your information. It also provides your choices and rights regarding this data, so please read it carefully to be fully informed.
What Information We Collect & Why
When you reach out to Fertility Partnership, we collect your data in a variety of ways. You have the option to agree with or deny sharing this information with us.
Mobile Messaging
By inputting your mobile number while booking your appointment, you are eligible to receive a text reminder about an upcoming appointment. You may opt-out from receiving these SMS messages by emailing us at service@fertilitypartnership.com
Newsletter
When you sign up for our email newsletter, we will ask for your email address. Additionally, you have the option to share the following information with us, which we use to personalize the marketing messages you receive from us. • Name • Email • Birthday You can choose to stop receiving Fertility Partnership emails at any time, by clicking “unsubscribe” at the bottom of any Fertility Partnership marketing email. Fertility Partnership appointment emails (i.e., confirmations, cancellations) and post-treatment review emails (i.e., 5-star rating emails) must be unsubscribed separately from marketing emails. When you contact us via email or phone, we will ask for information to identify you in our system. This is needed to provide timely assistance. We may also ask for your feedback in shopping or communicating with us to improve our services. When you visit our website, the following technical information will be collected, in order to protect your data and our website. We also use ‘cookies’ to collect data on pages you view on our site, as well as to power the delivery of re-marketing and promotional offers.
Ads on Other Sites
If you choose to give other sites your data (such as Google or Facebook) their rules apply to that data, not ours. We do purchase ads on these sites, so if you have provided them with your data, then you will likely see our ads on these sites. If you do not wish to see these ads, you will have to contact the other sites directly.
What Do We Do With Your Information?
When you reach out to our team, we collect the personal information you give us such as your name, address and email address. With your permission, we may send you emails about services, surrogacy and success stories. We may share your data within the Fertility Partnership company. We may also share it with others who help us serve you. We will share your data with some supporting companies to help us process data, host our digital channels, process payments, send communications. These companies are required by law to protect your data and cannot use your data with the exception of helping us provide you with products and services or as allowed by the privacy law and our contracts.
How We Get Your Consent
When you provide us with personal information to book an appointment, we imply that you consent to our collecting it and using it for that specific reason only.
Age of Consent
By using this site and/or by accepting our policies, you represent that you are above the age of 16. If you are below the age of 16, then a parent or legal guardian must consent on your behalf. If we learn that we have collection any data for someone aged under 16, then we will delete it.
Withdraw Consent
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at service@fertilitypartnership.com
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links On Our Site
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.